1. Contract partners
Baard Martin Olsen as owner of the property and the client as tenant. Minimum age of tenant is 25 years. The tenant confirms to be compliant by going forward with the booking procedure.

2. Conclusion of the contract
After written confirmation from the client to book the property and payment of the down-payment, the contract between client and owner is concluded and the client accepts the present terms and conditions when renting "Casa Zahora".

3. Responsibilities Owner
We will use our best endeavours to present the property, as detailed and specified on our website www.zahora.casa , in clean and working condition. Included in the price for the rental is

- Taxes and fees
- All utility costs such as gas and electricity
- Cleaning before and after stay
- Bedlinen and towels (not for beach-, pool-, spa-use)
- One sack of firewood per week for Sauna/Pizza oven/Fireplaces
- For small children; One Travel cot and one high chair
- Wifi access
- Valid VFT license: VFT/CA/18233
- Valid energy certificate: G

4. Payments
The down-payment to be paid at the time of reservation is 25% charged to your card. Balance of payment is due 6 weeks before arrival. If the property is booked less than 6 weeks in advance the whole payment is due at the time of booking.

The balance payment shall be done by credit card or by bank transfer.

A damages deposit of Euros 400 is blocked on your card at the day of check-in date and will be released 7 days after departure and inspection.

5. Cancellations by client
Cancellations need to be transmitted in written form. In case of cancellation, charges are as follows:

Until 42 days before arrival 25 %, after this point in time 100%. We highly recommend travel insurance which includes a cancellation clause. We do not offer compensation if you arrive later or leave the accommodation earlier than stated in the contract.

6. Disruption of rental by Owner
The owner has the right to dissolve the contract without any compensation, if the lodger acts against the contract or misbehaves. This can be for example:

Noise
Bringing pets without the written confirmation from owner
Using the house with more people than confirmed
Damaging and/or misuse of the property and the inventory

7. During the stay
Check in and check out:
On your check-in day, the house will be available from 4 p.m. onwards. Check out is before 11a.m. We try to arrange earlier check-in or later check-out times if required, but it always has to be subject to our confirmation.

Keys will be handed over at the property by our staff. Keys can be collected at all hours after mentioned check-in time, subject to confirmation prior to arrival. The keys will be collected by our staff the day of departure in connection with the departure inspection.

The lodger leaves the accommodation with all dishes washed and all garbage taken to the public containers in the street.

Access to garden and pool cannot be denied to our staff. We try not to bother you during your stay, but pools need regular cleaning and the garden has to be looked after. If we need access to the rooms, we will coordinate this with you.

Only the amount of people as informed at the time of reservation are allowed in the property.

Problems must be reported to the owner as soon as possible. The owner must be given the opportunity to resolve any issue brought to our attention in a reasonable amount of time. Compensation payments will only be considered where it is not possible to solve the problem and when the problem has had a major impact on the enjoyment of your holiday. It is not acceptable to make a serious complaint after you have returned home if we have not had the opportunity to resolve during the stay.

Any damage caused by the lodger has to be reported to the owner immediately.

For the country, usual prejudices such as short cuts of electricity or insects are not acceptable reasons for complaints.

Your belongings are not insured during your stay.

We can not be held responsible for any accidents that occur during your stay in the villa. As Casa Zahora is equipped with a pool which is not fenced, we recommend that you never leave children unattended near the pool.

8. Place of jurisdiction
Any legal case arising from this contract shall be heard in Cadiz.

Contact person: Baard Martin Olsen, Pareliusveien 3B, 1177 Oslo, Norway [email protected] www.zahora.casa